RunGo needs location access: iPhone Settings → RunGo Maps → Location → While Using (or Always for background guidance), with Precise Location on.
Open Voice & speech from the side panel or your saved-places screen — pick a voice, set the speed, and test it. For the most natural voices, download one first in iPhone Settings → Accessibility → Spoken Content → Voices → English.
Enable it in iPhone Settings → RunGo Maps → Live Activities, then start a navigation.
Offline areas are in beta: downloaded areas keep roads and shapes without signal; searching and routing still need a connection.
Email contact@towfiapp.com — include your device model and what you were doing, and we'll get you sorted.